Shipping policy

DELIVERY INFORMATION
Please note that we can only deliver our products to addresses within Britain. Delivery is by Royal Mail or courier. If you order more than 2 bottles, your delivery may arrive in multiple packages.

We will deliver to the address as you have entered it on the order. We cannot accept any liability for late or failed delivery if the quoted address is incorrect or incomplete. Please check the delivery address if you are uncertain. If you request a delivery to a business, we shall consider the delivery to be successful, if it is delivered to a reception area and signed for by a representative at that address.

Orders will normally be delivered within 3-5 working days of receipt of funds. If goods fail to arrive after 14 days from date of order, please notify us on: hello@stornowaydistillers.com. 
In the event that the order is returned to us by the courier or otherwise due to non-delivery, Stornoway Distillers will give the purchaser the option of resending the purchase at the purchaser’s expense or refunding the purchase less the cost of postage and packing. We cannot deliver to PO boxes.

Please see details on our UK Shipping options below.

FREE PICKUP FROM OUR SHOP
If you live nearby or are visiting the area, you can purchase your order on our website and then pick it up 2hrs later at our shop at 3 Cromwell Street, Stornoway, HS1 2DB.

STANDARD UK SHIPPING
We are working with Royal Mail to ensure your order arrives safely and promptly. Our standard shipping rate is currently at a flat rate of £3.95

FREE SHIPPING ON ORDERS OVER £75
If your basket comes to £75 or more you will not be charged for shipping.

HIGHLANDS & ISLANDS
We do not charge a surcharge for delivery to Highlands and Islands destinations.